Privacy policy: short and specific

The data controller for your order is Satiovex, the seller behind this site, which is run by Xinop LLC of New Mexico, USA. It decides how order information is used and is answerable for it. Questions about this privacy policy go to [email protected].

You can read every page without an account and without giving us your name or email. Like almost every website, our hosting keeps standard technical logs, such as IP address, browser type and the pages requested, for security and to keep the site running.

When you click a buy button you move to the checkout, which sets the cookies it needs to hold your cart and complete payment.

The checkout is provided by Shopify. To complete an order it collects your name, shipping address, email address, phone number if you enter one, and the pack you chose. Card and wallet payments are processed by Shopify and its payment providers; we don't see or store your full card number.

Shopify processes this data under its own privacy policy as our service provider.

We use your details to process and ship your order, to send your order confirmation, shipping updates and tracking, to handle refunds, returns and customs questions, and to answer emails you send us.

We use your email for order updates. We don't sign you up to a newsletter by placing an order. If we ever offer one, it will be a separate, opt-in choice.

We share only what each party needs: Shopify, which runs the checkout and stores order records; the courier, which needs your name, address and sometimes phone number to deliver; and customs authorities, where an international shipment requires a declaration. We also disclose data if the law requires it.

We do not sell, rent or trade your personal data, and we don't share it with advertisers.

Order records are kept for as long as we need them to deliver, support and refund orders and to meet tax and accounting obligations. Emails you send us are kept while the conversation is useful and then deleted.

You can ask us to show you the personal data we hold about you, to correct it, or to delete it where we're not required to keep it. Depending on your state, you may have further rights under its privacy law. Email [email protected] from the address you ordered with and we'll respond.

Our product, described on the shop page, is sold to adults 18 and over only. We don't knowingly collect data from anyone younger; if you believe we have, tell us and we'll delete it.

If we change how we handle data, we'll update this page and the date at the top. Related pages: our terms of service, our refund policy and the contact page.